Terms of Service

Last updated: 5 April 2026

These Terms of Service ("Terms") govern your use of Swiftshot ("the Service"), operated by Tactus Adaptive Group Ltd ("we", "us", "our"), a company registered in England and Wales. By using the Service, you agree to these Terms.

1. The Service

Swiftshot is an AI-powered meeting action extraction tool. You submit meeting notes, and the Service uses artificial intelligence to extract action items, assign them to team members, and deliver them via email or Slack.

2. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use the Service.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Submit content that is defamatory, abusive, or infringes on third-party rights
  • Attempt to reverse-engineer, decompile, or access the Service's underlying systems
  • Use the Service to send unsolicited communications to third parties
  • Share your account credentials with others or allow unauthorised access

4. Plans and Billing

Swiftshot offers a free tier and paid subscription plans. Paid plans are billed monthly via Stripe. Prices are listed in GBP and are exclusive of applicable taxes.

  • Free: 3 meetings per month, 3 team members, email delivery
  • Pro (£49/month): Unlimited meetings, 15 team members, 90-day history
  • Agency (£99/month): Unlimited meetings, unlimited team members, full history

You may cancel your subscription at any time via the Settings page or Stripe billing portal. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

5. Your Data

You retain ownership of all content you submit to the Service, including meeting notes and extracted actions. We process your data solely to provide the Service. See our Privacy Policy for details on how we handle your data.

6. AI-Generated Content

The Service uses AI (Anthropic Claude) to extract actions from your meeting notes. AI-generated outputs may contain errors or inaccuracies. You are responsible for reviewing and verifying all extracted actions before acting on them or distributing them to your team.

7. Team Member Communications

When you use Swiftshot to send actions to team members via email or Slack, you represent that you have the necessary authority and consent to contact those individuals. We send communications on your behalf — you are responsible for the appropriateness of those communications.

8. Service Availability

We aim to provide reliable, uninterrupted access to the Service but do not guarantee 100% uptime. We may perform maintenance, updates, or modifications that temporarily affect availability. We will endeavour to provide reasonable notice of planned downtime.

9. Limitation of Liability

To the maximum extent permitted by law, Tactus Adaptive Group Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Intellectual Property

The Service, including its design, brand, code, and documentation, is owned by Tactus Adaptive Group Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose.

11. Termination

We may suspend or terminate your account if you breach these Terms. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. International Users

The Service is available globally. By using the Service from outside the United Kingdom, you consent to the transfer of your data to the UK and other countries where our service providers operate. We ensure appropriate safeguards are in place for all international data transfers.

If you are located in the European Economic Area (EEA), your data is protected under the EU GDPR in addition to UK GDPR. If you are located in California, USA, your rights under the CCPA are described in our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer in the EEA, you may also bring proceedings in the courts of the country where you reside, and nothing in these Terms affects your statutory rights as a consumer.

15. Contact

For questions about these Terms, contact us at obsidlabs@gmail.com.